All posts by dmoats

Loan Servicing for Community Development Leaders

MRI Software is pleased to announce the expansion of its services for housing agencies and other affordable housing lenders. Through the expertise of the TCAM services team, MRI is now offering comprehensive loan servicing, as well as asset management and consulting services, to capital providers in the affordable housing industry.

Specialized expertise in servicing subordinate, cash-contingent loans, as well as standard first mortgage loans, allows us to help clients meet a wide range of needs and objectives associated with non-traditional housing and community development loans. Our servicing and technology teams can help lenders manage the complexities of cash flow calculations, residency requirements, and multiple layers of financing, as well as the basics of loan payments and collections.

Based in MRI’s Washington, D.C. office, the loan servicing team includes a call center and dedicated accounting and systems staff. “We have been working with affordable housing lenders for years,” said Kriszen Williams, Director of Professional Services. “With the loan servicing platform, we can meet the highly specialized needs of our clients and other affordable housing lenders with complex and critically important lending programs.”

TCAM has decades of experience in affordable housing but, of course, no crystal ball.

Like you, we are concerned about what the future holds for public health and the economy. We are working with participants throughout the affordable housing sector to prepare for the uncertainties ahead. In the meantime, properties continue to operate and – perhaps to a lesser extent – deals continue to progress. Below, please find some thoughts from our senior leadership team on how affordable housing organizations can address the current situation and prepare for what’s to come.

Continue reading letter

TCAM Expands Asset Management Services for Affordable Housing Owners

BOSTON, MA – June 13, 2019 – TCAM is excited to announce the expansion of its asset management services for owner/developers. Two experienced owner/developers with properties in four states have selected TCAM to support the oversight of their portfolios.

Combining TCAM’s decades of experience in affordable housing asset management for developer and owner portfolios with MRI Software’s intuitive software for asset, investment, subsidy and property management, the team is uniquely equipped to provide a diversified package of back office asset management services. TCAM helps developers and owners better manage their portfolios through a robust tracking, monitoring, and reporting platform. TCAM’s services support clients in identifying and managing risk at the asset and portfolio level and allow them to meet reporting and data collection responsibilities in a cost-effective and efficient manner. With routine monitoring and reporting in TCAM’s hands, client staff is freed up to focus on future growth and value maximization.

TCAM’s new owner clients join a growing client base of owners, investors and public agencies. TCAM’s ability to adapt to a variety of client needs has led to long lasting and valuable relationships, as well as new service platforms. A deep and broad perspective of the industry enables TCAM to provide tailored services to the needs of each individual client.

About TCAM
TCAM provides services to clients for 1,677 properties comprising 176,837 apartment units in 47 states, Washington, D.C., and Puerto Rico, representing in excess of $5 billion of client capital. TCAM is owned by MRI Software, a global real estate software provider offering a range of solutions for stakeholders across the industry. MRI currently provides data management services for more than 21,000 affordable properties consisting of 1.8 million apartment units and representing over $67 billion in client capital.

TCAM Expands Affordable Housing Loan Servicing Platform

BOSTON, MA – Jan. 16, 2019 – Today, TCAM announced the expansion of the services it provides to affordable housing lenders. In November 2018, TCAM became part of MRI Software, a global leader in real estate software and comprehensive solutions for the affordable housing industry. Together, TCAM and MRI can now offer cutting-edge services to state and local government agencies and financial institutions that provide single-family and multifamily loans including subordinate (“cash flow” contingent) loan portfolios to the affordable housing industry.

Solutions from TCAM and MRI are uniquely equipped to help agencies and banks service subordinate, cash flow, and deferred payment loans as well as loans with periodic required payments. Affordable housing loans require specialized expertise to ensure that neither too little nor too much payment is collected, and that monies collected are credited in accordance with customized loan terms. Moreover, the TCAM/MRI team understands the special considerations for lenders in administration of affordable housing debt, as the sources of funds, the authorizing legislation, and the relationships with senior lenders can place additional compliance or administrative constraints on the debt administrator.

TCAM’s expertise in loan servicing arises from the company’s longstanding leadership in affordable housing asset management. TCAM has assisted more than a dozen large public agencies nationwide with subordinate loan administration, helping them to minimize delinquencies, maximize collections, monitor compliance, analyze portfolio performance, and design and implement new lending programs. TCAM’s clients have portfolios of single-family and multifamily loans supporting Low-Income Housing Tax Credit properties as well as gap financing programs including several Housing Trust Funds, federal HOME and CDBG funds, Affordable Housing Program (AHP) funds from the Federal Home Loan Bank (FHLB) system and a range of local programs. MRI similarly has extensive experience providing debt and compliance management software to capital providers in the affordable housing industry, including state and local lenders. With MRI’s technological capabilities and TCAM’s expansive experience with housing programs and subordinate loan portfolios, the team is uniquely equipped to administer and service debt portfolios with non-standard repayment terms.

TCAM provides services to clients for 1,677 properties comprising 176,837 apartment units in 47 states, Washington, D.C., and Puerto Rico, representing in excess of $5 billion of client capital. TCAM is owned by MRI Software ( MRI provides a range of software solutions for stakeholders across the real estate industry. MRI currently provides data management services for over 21,000 affordable properties consisting of 1.77 million apartment units and over $67 billion in client capital.

MRI Software Acquires TCAM Asset Management to Boost Affordable Housing and Investment Management Expertise

TCAM’s Software-Enabled Services and Investment Leadership Broaden MRI’s Affordable Housing Solutions Portfolio

Solon, Ohio – Nov. 7, 2018MRI Software LLC, a global leader in real estate software solutions, today announced the acquisition of TCAM Asset Management. TCAM provides asset and portfolio management, advisory and consulting services to owners, investors and public agencies in the affordable housing industry. MRI’s software is already used to manage more than half of all affordable housing units in the United States, and bringing TCAM’s investment expertise and software-enabled services into the fold allows MRI to provide managed and consulting services for all major stakeholders in the affordable housing lifecycle – from financing and development to asset, investment and property management.

Headquartered in Boston, TCAM provides services to clients for more than 1,600 properties and 176,000 apartment units across 48 states, Washington, D.C., and Puerto Rico. TCAM experts bring a combined 325 years of experience in the affordable housing and tax credit industries and success in leading the underwriting, structuring and management of diverse, multi-billion-dollar portfolios. The company’s clients include world-leading banks, insurance companies, real estate developers, housing agencies, and more. Prior to this acquisition, TCAM had already been using MRI’s Investment Central product as part of its asset management offering.

“TCAM has been an MRI client for 10 years and, throughout our relationship, we have been highly impressed by the team’s deep expertise in affordable housing and tax credit asset management,” said Stan Price, Senior Vice President of Investment Solutions at MRI Software. “TCAM’s asset management and advisory services are a natural extension of MRI’s comprehensive investment and property management software and data management services, enabling MRI to provide a complete solution for affordable housing investors, syndicators, owner/operators, and housing agencies.”

“MRI has been bringing cutting-edge technology solutions to the affordable housing industry, and we’re excited to build on that momentum,” said Jenny Netzer, Chief Executive Officer of TCAM Asset Management. “Our comprehensive asset and portfolio management services perfectly complement MRI’s investment management and property management offerings. As part of MRI, we believe we can help clients achieve better results from their affordable housing assets.”

In addition to today’s announcement, MRI acquired IPM Software, a provider of affordable housing property management, accounting and compliance solutions, last month. Both MRI Software and TCAM Asset Management are exhibiting at Affordable Housing Finance’s upcoming AHF Live event at the Hyatt Regency in Chicago, November 12-14. Jenny Netzer and Allen Feliz, Managing Director, TCAM, will moderate a pre-conference workshop entitled “Intro to Asset Management” on Monday, November 12 from 8:30am to 12:00pm.

About MRI Software
MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses-from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI liberates real estate companies to elevate their business and gain a competitive edge. For more information, please visit

Chet Murray