Loan Servicing

Our office hours are 8:30 am to 5:00 pm ET


Call Center Info for TCAM Loan Servicing

Our phone number is:

1-844-254-2500 (toll free)
1-202-519-2500 (local)
1-202-403-3793 (fax)

For Loan Payoff Quote Requests:

clientcare@tcamre.com
Please ensure the subject line of your email reads as follows: Payoff Quote Request
Please allow 1-2 business days for response.

Our general mailing address is:

TCAM
PO Box 53357
Washington DC, 20009


Info for Washington, DC Department of Housing and Community Development (DHCD) Borrowers

Payments are mailed to:

TCAM c/o DHCD Loan Servicing
PO Box 96213
Washington, DC 20090

Checks are made out to:

Tax Credit Asset Management (TCAM)

Insurance Loss Payee Clause:

DC-DHCD ISAOA c/o TCAM
P.O. Box 53357
Washington DC 20009

Special Insurance Note

Borrowers who are filing property insurance claims and require an endorsement from the Department of Housing and Community Development (DHCD) to complete their application can schedule an appointment for Monday or Friday by calling 202.826.5746 or emailing beth.spooner@dc.gov